Software Product Sales Contract

I. Subject Matter of the Contract

In accordance with the terms and conditions of this Contract, Party A agrees to purchase, and Party B agrees to provide, the Jiehua Total Control Mobile Control Software (TC) V10.0.

II. Software License Fee and Payment

1. Party A shall pay the contract price for the software product selected under this Contract, and Party B shall grant Party A the lawful right to use the software product.
2. From the date of execution of this Contract, Party A may pay the software contract price to Party B via Alipay, WeChat Pay, or other payment methods. If Party A requires an invoice, Party A shall submit an invoice request before the end of the month in which the payment is made. To apply for a VAT special invoice, Party A must fully complete the relevant invoice information in the Contract; otherwise, it shall be deemed an application for a VAT ordinary invoice.

III. Quality Assurance

Party B warrants that the functions of the software product sold to Party A are fully consistent with the relevant written documentation. However, this warranty does not apply to software issues caused by the following:

1. Errors in third-party software used by Party A;
2. Hardware or network failures;
3. Use of non-genuine operating systems or databases by Party A.

IV. After-Sales Service

During working hours, Party B shall provide Party A with free services, technical support, and maintenance via telephone, fax, email, or remote control. For general software system failures, Party B shall provide real-time response and remote resolution.

a. Technical support and remote debugging via telephone, email, QQ, etc.:

• After-sales service hotline: 028-85332200-1303
• After-sales service email: support@sigma-rt.com

b. One-year free software updates and upgrades:

1. Software defect fixes and upgrades;
2. Software codec optimization upgrades;

c. Provision of documentation required for technical support;

d. Provision of relevant remote support.

V. Disclaimer

1. Once purchased, the product is non-refundable under any circumstances (including but not limited to software unusability, lag, delay, control issues, or image quality problems caused by computer, mobile phone, data cable, or other hardware failures or insufficient performance). The product may be incompatible with certain mobile phone models or may affect normal phone operation. Users shall fully consider such risks before placing an order.
2. Party B shall not be liable for any direct or indirect losses suffered by Party A due to defects in the software itself, runtime errors, including but not limited to data loss, loss of profits, or loss of business opportunities. Party A shall not request a refund on this basis.
3. Party B shall not be responsible for losses caused by software loss, theft, misuse, unauthorized modification, computer equipment failure, or operational errors on the part of Party A.

VI. Scope of Use and Restrictions

Without prior written consent of Party B, Party A shall not:

1. Provide, sell, lease, lend, transfer, sublicense, re-license, disseminate through information networks, or otherwise make the software available to any third party.
2. Translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive source code from the software, or develop derivative software or products based on the software.
3. Restrict, destroy, or circumvent encryption components or other restrictive measures provided with the software.
4. Use the software for purposes other than Party A’s internal use, including providing services to third parties.
5. Remove, conceal, or alter any copyright or trademark notices on the software.

VII. Confidentiality Obligations

1. Party B shall keep confidential all commercial secrets, technical materials, customer information, and other data of Party A obtained during the execution of this Contract.
2. Party A shall keep confidential all commercial secrets and technical materials of Party B obtained during the execution of this Contract.
3. Without prior written consent of the other party, neither party shall issue or publish any public statement disclosing matters related to this Contract.

VIII. Intellectual Property Rights

1. All rights and interests in the software product, including intellectual property rights, belong to Party B.
2. Copyright of the software product remains with the copyright holder.
3. If Party A violates the usage restrictions, Party B may terminate the license immediately and require Party A to pay liquidated damages equal to 30% of the total software purchase price.

IX. Modification and Termination

1. This Contract may be modified or terminated upon mutual written agreement of both parties.
2. In the event of force majeure, the affected party may suspend or terminate this Contract and shall notify the other party in accordance with the stipulated procedures.
3. If one party fails to perform its contractual obligations, resulting in failure to achieve the purpose of the Contract, the non-breaching party may terminate the Contract.

X. Governing Law

This Contract shall be governed by and construed in accordance with the laws of the People’s Republic of China.

XI. Dispute Resolution

Any dispute arising from the performance of this Contract shall be submitted to the Chengdu Arbitration Commission for arbitration. The arbitral award shall be final and binding.

XII. Term and Survival

Upon termination of this Contract, Articles VI, VII, and VIII shall remain in full force and effect.

XIII. Contract Copies

This Contract is executed in two counterparts, each party holding one copy, both of which shall have equal legal effect.

XIV. Effectiveness of the Contract

This Contract shall take effect from the time Party A successfully completes user registration.